The country hosts more than 200,000 migrant domestic workers, according to the International Labor Organization (ILO), employed under the “Kafala” sponsorship system, which binds them to a single employer and leaves them vulnerable to abuse.
Social workers operating the hotline will document complaints and provide referrals to health care, legal assistance and relevant government institutions.
“This project is the practical implementation of the Ministry of Labor’s concern for human rights,” Sejaan Azzi, Lebanon’s minister of labor, said in a statement.